Shipping policy

Last updated: June 2025

 

Born Astray products are printed and fulfilled on demand through our print partner Printify. This means your order is made fresh, just for you — and shipped directly from the production facility closest to you.

Production Time

Before your order ships, it goes through a production process. Standard production time is:

•  2–5 business days for most products

 

Production time is separate from shipping time. Please factor both into your expected delivery window.

Delivery Estimates (After Dispatch)

Australia:

•  Standard: 5–10 business days

•  Express: 2–5 business days (where available)

 

International:

•  10–20 business days depending on destination

•  Customs processing may add additional time

 

These are estimates only and are not guaranteed. Delivery times may be longer during peak periods (e.g. Christmas, sales events).

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your cart. We offer free shipping on qualifying orders — check the website for current promotions.

Tracking

Once your order is dispatched, you'll receive a tracking number via email. Use this to follow your delivery through the carrier's website. If tracking has not updated within 5 business days of receiving your dispatch email, please contact us.

Lost or Delayed Orders

If your order hasn't arrived within the estimated delivery window, please email us at Bornastray@outlook.com with your order number. We'll investigate with our fulfilment partner and work to resolve the issue as quickly as possible.

 

Born Astray is not liable for delays caused by shipping carriers, customs authorities, or events outside our control (including natural disasters, strikes, or public health events).

International Orders & Customs

International shipments may be subject to import duties and taxes, which are the responsibility of the customer. Born Astray has no control over customs fees and cannot predict them. We recommend checking with your local customs authority before ordering internationally.

Born Astray — bornastray.us

Questions? Email us at Bornastray@outlook.com